Discover your sexual happiness

Our Story

Hey, hot stuff. Let us introduce ourselves.

We’re Lovehoney, the global leader in sexual happiness. We create and sell adult toys, lingerie, BDSM and sexual wellness products direct from our warehouses in the UK, USA, Canada and Australia.

While we may be the global leader today, our story sure didn’t start at the top. Founded in the city of Bath, United Kingdom back in 2002, colleagues and friends Neal Slateford and Richard Longhurst decided it was time for a shake-up in the adult toy industry. Previously, buying an adult toy used to involve being confronted by seedy, male-centric websites with in-your-face adult images and packaging. However, Neal Slateford and Richard Longhurst decided it was time things changed, and a new era of adult toy shopping began.

Our discreet delivery with boring, brown boxes and dedication to customer service saw us skyrocket from our humble beginnings and expand globally across the UK, USA, Canada, Australia and New Zealand. We are now proud to call ourselves the sexual happiness people, making a fun and fulfilling sex life available to everyone.

Millions of Satisfied Aussie Customers!

Don’t just take our word for it. Read what our customers have to say about our products.

"A great selection of products, easy transaction, and quick postage, plus one happy recipient."
"Fantastic from beginning to end...very quick & discreet delivery and product is better than the description says. I highly recommend Lovehoney for anyone wanting good, reliable & exciting products!"
"Huge range, good prices & website is very easy to navigate. Helpful descriptions, and all reviews are posted clearly. Any support is only a few clicks away too!"
"I've bought a few things from Lovehoney now and their shipping is lightning fast! The quality of the products is wonderful, sizing of clothes has been spot-on."

Nosy Neighbours?
No Problem.

Thanks to discreet plain packaging,
you’ll be the only person excited about
the contents of your Lovehoney box.

Our Awards

Hall of Fame Inductee
ORIAS Awards
Innovation Champion of the Year
National Retail Awards
Excellence in Retail Award
Retail Global Awards
2-Time Winner
Queen's Award for Enterprise: International Trade

As Seen In...


What Makes Lovehoney Different?

We’re here to help people discover their sexual happiness.

Making customers happy is what makes us smile. And here's how we do it:

  • A 60-day free return policy and a 1-year product guarantee.
  • An international team to pack, pick and ship your orders.
  • A Customer Service team that’s available to help you 24 hours a day, Monday to Friday.
  • Advice and information provided by leading experts in the industry.

No other company in our industry offers this level of commitment to customer satisfaction.

Contact Us

Our Brisbane office and warehouse is located at: 133B Lavarack Ave, Eagle Farm QLD 4009

While our office and warehouse are not open to the public, you can chat with us via our Live Chat.

Outside of Australia, we also have teams in offices and warehouses in the following cities: Bath, UK; Atlanta, USA; Nuremberg and Berlin in Germany; Ottawa in Canada; Zürich, Switzerland and; Shanghai and Hong Kong.